Shipping rates are what you charge your customer in addition to the cost of the products that they order. The cost of any shipping rates are added to a customer's order at checkout.

You can choose a variety of shipping rates and methods to appear as options for your customers, or keep it simple and provide a single option. When you create shipping rates, you can also specify any restrictions or rules around which shipping methods are available based on the contents of the customer's cart.

Calculated shipping rates

Calculated shipping rates are shipping costs that are provided by any shipping carriers or apps that you add to your store.

Calculated shipping rates are determined at checkout by a third-party shipping service based on the details of the order. This helps you charge your customers the exact amount that a shipping carrier, such as UPS or FedEx, will charge you when you purchase a shipping label. When a customer reaches checkout, their cart information is sent to the shipping carrier or app, and they return what you should charge for shipping. The benefit of carrier-calculated shipping rates is that you can pass on the exact cost of shipping an order directly to the customer.

Carrier-calculated rates are available to stores in the following scenarios:

  • If you're in the United States and use Mav Farm shipping (default), then you can add calculated rates from USPS, DHL, and UPS.

  • If you're in Canada and use Mav Farm shipping, then you can add calculated rates from Canada Post.

  • If you want your carrier supported plan, then you can add rates from your own account with USPS, FedEx, UPS, and Canada Post, as well as any calculated rates from any shipping apps. Before you can add your own rates from any shipping carriers, you need to add your carrier accounts to your shipping settings in Mav Farm.

When you add carrier-calculated shipping rates, you also need to enter accurate weights for each of your products so that you can provide accurate shipping rates to your customers at checkout.

Calculated shipping rates from shipping carriers

Depending on your Mav Farm settings, there are certain shipping carriers you might be able to add directly to your shipping settings.

Shipping carriers can use any of the following when determining how much to charge for shipping:

  • shipping origin

  • shipping destination

  • weight of the shipment

  • value of the shipment

  • dimensions of the shipment box

  • dimensional weight

  • requested speed of delivery

For example, suppose that a customer from Washington D.C., USA reaches the checkout with a 1 kg order. Your store is located in Ottawa, Canada and your default box size is 5" x 7" x 7" weighing 0.375 kg. If you connect your Mav Farm account with Canada Post, then Canada Post calculates the possible shipping options for your customer based on the order criteria, and provides them at checkout for the customer to choose from.

Choosing what shipping rates to offer your customers is an important part of setting up your business. Before you take your first order, you need to decide what shipping strategy you want to use, and then set up how your customers can choose a shipping method. To manage/add shipping options:

  1. Go to Mav Farm Enterprise and click Company Settings. Find Shipping Settings.

  2. Navigate to Rates at Checkout and select the shipping option you want to change and fill in your shipping options

  3. Estimated Days to Delivery: Set a range for how long customers can expect to get their package.

  4. Price: Set your base price for this shipping option.

  5. Price per Additional Item: Set your price per additional item. The default is $0.

  6. Cart Minimum for Free Shipping: Set the minimum purchase amount to unlock free shipping.

  7. Click Save Settings when you’re done.

Create flat shipping rates

Flat shipping rates charge a specific amount for shipping at checkout. You can create flat shipping rates for any order within a shipping zone, or only for orders whose weight or price is within a certain range. For example, in a shipping zone for Europe, you could set a flat rate of $10, and another flat rate of $5 for orders that are over $50.

When combining price-based shipping rates, Mav Farm combines rates that apply to the total price of the cart. When combining weight-based shipping rates, Mav Farm combines rates that apply to the weights of the individual products.

For example, suppose that you have a shipping rate called Discounted Shipping for $5 in two different profiles. This rate is available on orders over $50. If an order contains a combination of products from both profiles and has a total of $55, then the checkout shows the Discounted Shipping rate at a cost of $10. Instead, suppose that you have a shipping rate called Discounted Shipping in two different profiles that gives cheaper shipping on orders over 5 kg. To receive this rate, customers would need to order 5 kg of products from the first shipping profile and 5 kg of products from the second shipping profile to qualify for the Discounted Shipping rate.

How your customers choose a shipping method

As soon as your customers reach checkout and enter a shipping address, their shipping methods are displayed. Although you can create many shipping options, each customer is shown only those applicable to their order. The cheapest option is shown as the default.

Did this answer your question?